Terms &
Conditions

1. Description of Service

Our platform is a digital marketplace where architectural projects from contractors are exhibited and registered architects can bid on these projects. The platform provides services such as listing projects, receiving bids, and providing communication between parties.

2. User Responsibilities

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  Use of Real Information: You accept that all information you provide while registering is accurate and up to date.
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  Account Security: You are responsible for the security of your account. Do not share your password with anyone.
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  Ethical Use: You commit to using the platform only for legal and ethical purposes.

3. Membership and Accounts

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  Users who want to submit architectural proposals must register as an architect.
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  Users who want to add projects must be contractors/builders.
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  Architects must complete document verification (diploma and optional certificates) before their account becomes fully active.
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  If we detect misuse of your account, we reserve the right to suspend or close your account.

4. Content Rights and Intellectual Property

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  The projects, drawings, and other materials you upload to the platform are your responsibility.
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  Sharing content for which you do not own the copyright is prohibited.
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  By uploading content you grant Vistark a limited, non-exclusive license to store, display, and process it for operating the Platform.
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  You are deemed to have allowed your content to be used for promotional and advertising purposes within the Platform. You may request removal of specific content at any time.
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  All rights of the Vistark logo, brand, interface, and software belong to Vistark; unauthorized use is prohibited.

5. Privacy

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  Your personal data is processed as stated on our Privacy Policy page.
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  Information sharing with third parties only takes place within the scope of legal obligations or with service providers necessary for providing the service.

6. Bidding Process and Disclaimer

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  The platform only acts as a bridge between the architect and the contractor.
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  Acceptance of proposals, project process, and subsequent workflow are entirely the responsibility of the parties.
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  The platform cannot be held responsible for any disputes that may arise between the parties, except as required by mandatory consumer protection law.

7. Pricing, Subscriptions and Refunds

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  Some services on the platform may be free, while others may be paid. Architect membership is a paid subscription; current prices are displayed at the payment step.
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  Payment terms and return policies for paid services are specified separately, in accordance with the Regulation on Distance Contracts.
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  Consumers may withdraw from a distance contract within 14 days; for digital services performed with explicit consent, this right ends upon full performance.
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  Payments invalidated by document rejection during registration are refunded in full to the original payment method.

8. Right to Change

The platform reserves the right to change these terms at any time. Updates are announced on our website. Continuing to use the platform after changes in the terms means you accept the changes.

9. Applicable Law and Disputes

These terms of use are subject to the laws of the Republic of Turkey. Istanbul Central Courts and Enforcement Offices are authorized for disputes between the parties. Consumers may also apply to the Consumer Arbitration Committees or Consumer Courts under Law No. 6502.